Shipping & Returns
When you place an order in our online store before 2pm we will ship the same day. Most orders will dispatch from Amsterdam, some from Johannesburg depending on your location. If for some reason we can not dispatch the same day we will get in touch immediately. Delivery is done by a courier service and is free of charge to all European Union countries. After shipping it may take between 1 to 2 days to arrive depending on your location. When we ship you will receive a link via email which you can use to track the parcel. If you have any questions about an order you can contact us here. Please note that depending on your location customs might charge you taxes and/or import duties.
We guarantee the highest quality but if you think there is anything wrong with your purchase you can return it to us and we will refund the full amount. Please contact us before returning your purchase. If anything has been altered for you, or if it was on sale, the money back guarantee does not apply.
These were our Terms & Conditions in clear and easy to understand words. If you are interested in reading though our 4000 words counting-made-by-expensive-people-in-suits Terms & Conditions then please click here.